OpenAI has just launched Frontier. It is a new platform that promises to help enterprises build, deploy, and manage AI agents that do real work. With this platform, OpenAI is looking to bridge the gap between what AI models can do and what businesses can actually use in production. Well, it’s not hidden anymore that AI has been playing a massive role inside an organization. Things that were hard to tackle by teams have now become a breeze, thanks to AI.
AI delivers results across departments and Frontier’s key offerings
To back this claim, OpenAI even says that about 75% of enterprise workers say AI has helped them complete tasks they previously couldn’t. Apparently, this is happening across all departments, not just technical teams. The good thing is that companies are already seeing results. Without naming, OpenAI says that at a major semiconductor manufacturer, AI agents have helped cut chip optimization from six weeks to one day. Meanwhile, a global investment firm used agents across sales processes, freeing up over 90% more time for salespeople.
Well, you get the gist, right? The company has plenty of examples mentioned in the announcement. Now, you must be wondering what Frontier offers, right? According to OpenAI, Frontier gives AI agents the same skills people need, including shared context, onboarding, hands-on learning with feedback, and clear permissions and boundaries. This allows agents to go beyond isolated tasks and operate as AI coworkers across the business.
So, the next question could be how it actually works? Well, Frontier connects siloed systems like CRMs, ticketing tools, and internal apps, which apparently gives AI agents the context they need. As a result, agents can plan, act, and solve real-world problems. Examples that OpenAI mentioned include running code to managing files, while learning from experience to improve performance over time. As usual, OpenAI isn’t compromising on security either. The company says every agent has its own identity, permissions, and boundaries. This makes it safe to deploy in sensitive environments.
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Frontier adoption, enterprise integration, and partner collaboration
Not to forget, Frontier also works with existing enterprise systems. Therefore, teams don’t need to replatform or abandon previous deployments. OpenAI says that Frontier has been adopted by plenty of companies around the globe. Examples include HP, Intuit, Oracle, State Farm, Thermo Fisher, and Uber. Whereas existing customers like BBVA, Cisco, and T-Mobile have been using this platform to tackle complex AI workloads.
Frontier is available today for a limited set of customers, with a wider rollout expected in the coming months. OpenAI says the platform is designed to turn AI agents into dependable teammates, helping enterprises work faster, smarter, and more efficiently. Moreover, the company is also working with a small group of Frontier Partners, AI-native builders like Abridge, Clay, Ambience, Decagon, Harvey, and Sierra. They’ll collaborate with OpenAI to understand customer needs, design solutions, and support deployment, with plans to expand the program over time.
